JetShuttle Specialist | Client Services

JetSmarter is redefining modern day air travel and stepping into the future of intelligent and sophisticated transportation. At the core of JetSmarter’s travel products is the JetShuttle – a seamless experience allowing members to schedule travel amongst the most frequented cities in USA|Europe|Dubai.  Our Shuttles team makes things run smoothly and facilitates the finest member experience.  

What We’re Looking For: 

  • Ability to predict and proactively alleviate member concerns or questions regarding JetShuttle travel, in a personalized way befitting our luxury service
  • Own all requests and inquires; resolve issues immediately and follow up to ensure the member satisfaction
  • Efficiently communicate with on-ground team to solve any live issues in a timely fashion
  • Act as an informational liaison for members answering any and all questions regarding Jet Shuttle services
  • Build lifetime relationships with our members through exemplary service
  • Communicate effectively with members while maintaining white-glove customer service throughout
  • Maintain a working knowledge of the Aviation Industry to always positively represent the JetShuttle team and interact with air and fixed base operators to ensure smooth operations
  • Bachelor’s Degree
  • Extreme orientation to detail
  • Highly organized
  • Thrive in ambiguous, dynamic, high-pressure situations
  • Excellent written and verbal customer communications skills
  • Customer Service/Operational experience
  • Personable
  • Gratitude
  • Team player

 

APPLY HERE

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